FAQs

Cashflow Finance Online Service FAQs

How do I apply for the Quicksilver online service?

  • Call on 0845 300 1345† (Mon-Fri, 9am-5pm)

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How much does the Quicksilver online service cost?

  • Cashflow Finance makes no charge for the use of its Quicksilver online service. However, any charge made by your Telecoms Provider and/or Internet Service Provider (ISP) for using the Internet will still apply.

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What can I do with the Quicksilver online service

  • Release funds within 24 hours**
  • Free* Quicksilver online service
  • Service operates in a real time environment
  • View your sales ledgers, current account and entitlement balances
  • Assign invoices and credit notes electronically
  • Request funds for direct payment into your current account
  • View and print your daily letter statements
  • View all your account charges
  • Set up new customer details online
  • View customer balances
  • View credit control information carried out by Cashflow Finance

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When is the Quicksilver online service available?

  • The Quicksilver online service is available 24 hours a day, 7 days a week.

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How do I contact the Quicksilver Support Helpdesk

  • You can contact the helpdesk by phone, email or fax and it is available between 9am and 5pm, Monday to Friday.
  • Telephone: 0141 207 1135
  • Email: quicksilvers@boscf.co.uk
  • Fax: 0141 229 6623

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What is required to access the Quicksilver online service

  • Internet access
  • Microsoft Internet Explorer version 6 and above

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Who should I contact if I encounter any problems

Please contact the Quicksilver Suppport Helpdesk should you encounter any problems:

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* Bank of Scotland makes no charge for the use of its Quicksilver online service. However, any charge made by your Telecoms Provider and/or Internet Service Provider (ISP) for using the Internet will still apply.

** If required, subject to agreed processing conditions.

Take the next step: Call us now

Call on 0845 300 1345†
(Mon-Fri 9am-5pm)

Quicksilver Login
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If you are an existing customer, log-in now (opens new window).

Online Service Demo

Try our interactive demo of the quicksilver online service (opens new window).